WELCOME TO THE SUPPORT SITE OF TELIA CERTIFICATE AND REMOTE ACCESS SERVICES

Telia offers certificate and remote access services in Finland and Sweden.

CERTIFICATE SERVICE CONTACT


NEWS

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A CHANGE IN TELIA CERTIFICATE PORTAL AUTHENTICATION

Telia CA shall cease supporting software certificate as an authentication option to Telia Certificate Portal. Authentication to portal will be switched to use SMS based authentication on September 1st 2022. Users are required to enable SMS-OTP login method before September.

Telia's ambition is to strengthen user security in Telia Certificate portal by applying multi-factor authentication, where users are required to use multiple independent credential factors (a personal password and possession of a mobile phone to receive a one-time authentication token, so-called SMS-OTP). Single factor software certificate based authentication no longer meets this requirement.

In Telia's continued efforts to improve and better security, Telia shall continuously evaluate other multi-factor authentication methods to be made available for end-user authentication to Telia certificate portal in the future. Currently only available two-factor authentication for Telia Certificate Portal login is the SMS-OTP based method.

Users are required to add their mobile phone number to portal user details tab and to set SMS-OTP as their login method before support for software certificate based authentication will be discontinued in the Telia certificate portal.

Please contact cainfo@telia.fi if you are unable to set a telephone number to your user tab or if you experience problems in enabling your SMS-OTP authentication.

A CHANGE IN FILE VALIDATION WHEN A DOMAIN CONTAINS AN *


CA / Browser Forum will change Domain Control File Validation rules. Domain names containing a wildcard character * (example: *.domain.com) cannot be validated using file method after December 1st, 2021. Please use DNS, email or phone method for these domain validations.